Current Issues - Operational
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We have received feedback from Openserve
The problem has been resolved on their side and services will restore gradually.
Thank you for your patience.
We are seeing some customers gradually restoring .
We will advise when the fault is resolved.
Our customers making use of Openserve fibre network are experiencing intermittent to no connectivity .
Openserve is aware and attending to the problem.
Unfortunately no ETR has been communicated yet
Repairs have been made. We will continue to monitor stability.
Tickets are open with relevant upstream providers.
We received confirmation that the incident has been resolved. Root cause appears to be 2 national long distance route fibre cables damaged simultaneously.
An upstream service provider is having issues which unfortunately is affecting all Voice services. They are working on restoration.
Jan 2024 to Mar 2024
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